JEMILEHIN AYOTOMIWA TEMITOPE No 41 Atari Area, Offa, Kwara State E-mail Address: Jemilehinayotomiwa@Gmail.Com Phone Number: Ask PROFESSIONAL OVERVIEW Motivated and detail-oriented secretarial studies graduate student with excellent academic and professional experience who enjoys working in a commercial environment and has a keen eye for detail and process improvements. Am dedicated, client-focused with deep knowledge of office management procedures. Experienced in handling multiple tasks with a passion for delivering exceptional customer service. I believe my qualifications can be of great use to your company and I am eager to apply them to the role. In addition, I am experienced in the MS Office suite including advanced Excel and in depth knowledge of SAP and Xero software packages. PERSONAL INFORMATION Gender: Female Date of Birth: 29th January, 2001 Marital Status: Single State of Origin: Ekiti State CERTIFICATES OBTAINED WITH DATE Office Technology and management, Higher national diploma (HND) 2023 Office Technology and Management, National Diploma (ND) 2020 West African Examination Council (WAEC) 2017 SCHOOLS ATTENDED WITH DATE Fiwaseye Girls Grammar School Akure, Ondo state SSCE 2014 – 2017 Anglican comprehensive College offa JSSE 2011–2013 Olugbese L.G.A School Offa, Kwara State 2004-2010 Methodist Nursery and Primary School Offa 2003-2004 SKILLS Excellent communication • Excellent verbal communication skills. • Active listening skills. • Paying attention to detail. • Problem solving skills. Term work and collaboration • Term player. • The ability to accept criticism and work well under pressure. • A desire to help people. • Ability to work well with others. • Easy going and approachable. • Capable of following instructions. Digital skills • Computer literacy • Documentation and reporting • Proficient in Microsoft Office • Entering and maintaining data into databases and information systems • Fast learner with digital apps and software. • File system management • Speed and accuracy Training and Development • Willing on learning on the job. • Knowledge and Experience using point of sale systems. Numerical skills • Great attention to detail. • Quick calculation. • Calendar management. Self motivation • Time management. • Dealing with stressful situations in a calm and professional manner. • Eager to place in a new role. • Energetic and physical fit. EMPLOYMENT HISTORY 2020-2021 Yammfy Farm Nigeria Limited Offa, Kwara State. Post Held: Sales Representative Responsibilities and Achievements: Responsible for promoting and selling products to customers Customer needs analysis Dealing with customers face-to-face over the phone and via email Assisting customers with finding suitable product Dealing with stressful situations and emergencies in a professional manner Financial management Developed strong communication and interpersonal skills through interactions with diverse clientele Assisting the customers with finding what they are looking for Demonstrated exceptional customer service skills and ability to meet sales targets Handling payments, refunds and exchanges Dealing with customer feedback,and ensuring customer's satisfaction HOBBIES I enjoy socializing with my friends and family, meeting new people and taking part in events and activities, which gave me the ability to manage work-life balance, staying updated on financial news and trends, participating in investment groups, and even volunteering to help individuals with financial literacy. I enjoy interacting with people and providing great customer service and ensuring they have a great experience.