JEMILEHIN AYOTOMIWA TEMITOPE
No 41 Atari Area, Offa, Kwara State
E-mail Address: Jemilehinayotomiwa@Gmail.Com
Phone Number: Ask
PROFESSIONAL OVERVIEW
Motivated and detail-oriented secretarial studies graduate student with excellent academic
and professional experience who enjoys working in a commercial environment and has a
keen eye for detail and process improvements. Am dedicated, client-focused with deep
knowledge of office management procedures. Experienced in handling multiple tasks with a
passion for delivering exceptional customer service. I believe my qualifications can be of
great use to your company and I am eager to apply them to the role. In addition, I am
experienced in the MS Office suite including advanced Excel and in depth knowledge of SAP
and Xero software packages.
PERSONAL INFORMATION
Gender: Female
Date of Birth: 29th January, 2001
Marital Status: Single
State of Origin: Ekiti State
CERTIFICATES OBTAINED WITH DATE
Office Technology and management, Higher national diploma (HND) 2023
Office Technology and Management, National Diploma (ND) 2020
West African Examination Council (WAEC) 2017
SCHOOLS ATTENDED WITH DATE
Fiwaseye Girls Grammar School Akure, Ondo state SSCE 2014 – 2017
Anglican comprehensive College offa JSSE 2011–2013
Olugbese L.G.A School Offa, Kwara State 2004-2010
Methodist Nursery and Primary School Offa 2003-2004
SKILLS
Excellent communication
• Excellent verbal communication skills.
• Active listening skills.
• Paying attention to detail.
• Problem solving skills.
Term work and collaboration
• Term player.
• The ability to accept criticism and work well under pressure.
• A desire to help people.
• Ability to work well with others.
• Easy going and approachable.
• Capable of following instructions.
Digital skills
• Computer literacy
• Documentation and reporting
• Proficient in Microsoft Office
• Entering and maintaining data into databases and information systems
• Fast learner with digital apps and software.
• File system management
• Speed and accuracy
Training and Development
• Willing on learning on the job.
• Knowledge and Experience using point of sale systems.
Numerical skills
• Great attention to detail.
• Quick calculation.
• Calendar management.
Self motivation
• Time management.
• Dealing with stressful situations in a calm and professional manner.
• Eager to place in a new role.
• Energetic and physical fit.
EMPLOYMENT HISTORY
2020-2021 Yammfy Farm Nigeria Limited Offa, Kwara State.
Post Held: Sales Representative
Responsibilities and Achievements:
Responsible for promoting and selling products to customers
Customer needs analysis
Dealing with customers face-to-face over the phone and via email Assisting
customers with finding suitable product
Dealing with stressful situations and emergencies in a professional manner
Financial management
Developed strong communication and interpersonal skills through interactions with
diverse clientele
Assisting the customers with finding what they are looking for
Demonstrated exceptional customer service skills and ability to meet sales targets
Handling payments, refunds and exchanges Dealing with customer feedback,and
ensuring customer's satisfaction
HOBBIES
I enjoy socializing with my friends and family, meeting new people and taking part in
events and activities, which gave me the ability to manage work-life balance, staying
updated on financial news and trends, participating in investment groups, and even
volunteering to help individuals with financial literacy. I enjoy interacting with people
and providing great customer service and ensuring they have a great experience.